The Impact of Mode and Mode Transfer on Commuter Stress, The Montclair Connection
This study was a natural experiment of the effects of a major improvement to the infrastructure of a commuter rail line on commuter stress. The study used a multimethod approach and both cross-sectional and longitudinal data were collection by using a pre-test/post-test design including both within and between group comparisons. On psychophysiological, self-report, well being, and job strain measures those using the new service show reduced stress in the post-change period, while those staying with the previous service did not. Predictability and trip effort did not mediate these effects.