The New York City Department of Transportation (NYCDOT) Parking Division is responsible for the largest parking meter network in the United States. The efficient operation and maintenance of this system provides an important and sizable source of revenue for New York City. This study addressed the need of the NYCDOT Parking Division to review its current operations and evaluate operability measures. The study was undertaken in coordination with the research unit, the maintenance and revenue collection units, and the computer services unit.