Incident Management (IM) is an area of transportation management that can significantly decrease the congestion and increase the efficiency of transportation networks in non-ideal conditions. In this study, the existing state of the Integrated Incident Management System (IIMS) is reviewed, additional user requirements and applications are identified, potential obstacles to successful deployment are discussed, and identification of future steps towards deployment in western New York are determined. This is done through working with incident management organizations, reviewing other existing systems, and researching the potential of IIMS through use of the system.