Eric Weprin is pursuing his Masters of Science degree in Transportation Management at New York University Tandon School of Engineering. The program focuses on management and the economics at play for public and private sector agencies, and how transportation projects can be optimized. Eric is an experienced Information Technology Executive and is currently the Director of Performance Analysis and Service Quality at the Metropolitan Transportation Authority (MTA), where he develops, plans, and executes strategic initiatives and goals to deliver measurable and sustainable Continuous Improvement results in support of the overall Business Strategy. Eric has 15+ years of Information Technology experience and has earned a number of major professional certifications in the technology field, as well as a Bachelor's Degree from The State University of New York at Oneonta.
During his professional career, Eric has played a key leadership role in the launch of the MTA Business Service Center (BSC). The MTA BSC initiative is the largest public sector Enterprise Resource Planning (ERP) program in the US. The implementation created a common ERP system that provides Human Resources and Financial functions to the organization's 70,000 active employees and 40,000 retirees. A number of the projects Eric led has enabled a great deal of cost savings for the MTA, while also driving the organization to new heights in effectiveness and efficiency.
The MTA is dedicated to delivering safe, reliable, and efficient public transportation via subways, buses, and trains with 8.7 million customers every day. Eric, in his professional capacity as Director of Performance Analysis and Service Quality, plans to drive this pledge even further and implement technology solutions at the MTA to address current concerns, while also enhancing the customer experience in the future.