This research project is to assess the roles and responsibilities of the Regional Information Technology organizations of New York State Department of Transportation (NYSDOT). The Information Technology (IT) resources of NYSDOT are organized using a matrix structure. The Main Office Information Technology Bureau has an advisory role in relationship to the Regional Information Technology organizations. In order to better understand the roles and responsibilities of the Regional Information Technology organizations, their resource needs must be identified and documented. This information will enable Regional Directors and other Department managers make more efficient and effective use of NYSDOT IT resources.